Booking Policy
 
 
» NBONuqati Booking Policy
  • The total NBONuqati points displayed includes all applicable fees, charges and applicable taxes. It excludes all applicable airport taxes or other charges that may be payable at certain airports.
  • You are required to pay the entire amount prior to the confirmation of your booking.
  • There will be no refund for 'no-shows' or any partially unused flights.
  • For any information regarding your Frequent Flyer miles, please contact the airline directly.
  • Kindly ensure that you have the relevant visa, immigration clearance and travel with a passport, with a validity of at least 6 months.
  • To avail of infant fares, an infant must be under 24 months throughout the entire itinerary you are booking. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, you'll need to make a separate booking using a child fare.
  • Infants must be accompanied by an adult at least 18 years of age.
  • National Bank of Oman not responsible for any schedule change by the airline after issuance of the ticket, but will inform you of the same if informed by the airlines. It is advisable to reconfirm your flight timings 24 hours prior to your flight departure.

National Bank of Oman reserve the right to alter any and all fees from time to time, without notice.

» Check in:
  • The passenger needs to check-in at least 3 hours prior to departure for all International flights, else it will be considered as a ‘No show’.
  • As per the airline rules, the standard check-in time begins 3 hours before departure.
  • Infants must have valid proof-of-age documents showing that the infant is under 24 months old. You need to carry appropriate travel permissions (Valid Passport, Visa, Immigration clearance etc.) done before departure. National Bank of Oman is not responsible for lack of documents produced during check-in.
» Amendments:
  • National Bank of Oman can assist you with amendments to most bookings. In some cases, though, you'll need to contact the airline directly. Note: Along with charges levied by airlines, NBONuqati additionally charges AED. 200 per passenger, per sector.
  • Every booking made on nuqati.nbo.om is subject to amendment charges levied by the airline, which may vary by flight and booking class.
  • If you amend your booking, you will be charged the difference in fare, if any, applicable when the amendment is made. However if the new fare is lower than the original fare, difference in the amount will not be refunded. The rebooking charges and amendment charges as applicable will be collected and deducted from your NBONuqati.
  • We'll collect these charges from you when we make the changes to your travel plans. We'll also collect the difference in fare, if any, applicable when the amendment is made.
  • Depending on the airline's policy, some booked fares may not be amended.
» Cancellation Policy:
  • No refund will take place for any booking cancellations.
» Refunds
  • No refund will take place for any booking cancellations.